When was the last time you wanted to throw that monitor you're looking at through a window? This morning? Last night? Five minutes ago?

Have you ever spent hours upon hours excavation through "techno babble" and "geek speak" trying to find an answer to a really simple question?

Maybe it was at 3:00 a.m. after disbursement about 24 straight hours walk through "trouble shooting" text.

Or, how just about this one. Have you ever called one of those so-called "help lines?" You cognize the ones I mean.

You're put on terminal hold and you have to support listening to stale elevator music with the exception of an occasional break wherever several imbecile tells you how more they appreciate your patience?

Then, once you finally get a warm body to speak to, the meter starts ticking